Last Updated: April 1, 2026]
Effective Date: Immediately
1. Introduction and Acceptance of Terms
These Terms and Conditions (”Terms”) govern your access to and use of CHATHUVR services (the “Service”), including our website(s), mobile applications, games, forums, accounts, and any related features, content, or services provided by CHATHUVR (”we,” “us,” or “our”).
By accessing, registering for an account, or using the Service in any way, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
We may update these Terms from time to time. Your continued use after changes constitutes acceptance of the revised Terms.
2. Eligibility and Account Registration
You must be at least [18 or 19] years old (or the age of majority in your jurisdiction) to use the Service. If you are under this age, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.
To access certain features, you must create an account. You agree to:
•  Provide accurate, complete, and current information.
•  Maintain the security of your account credentials (username, password, etc.).
•  Notify us immediately of any unauthorized access or security breach.
You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts at our discretion, including for violations of these Terms.
Parental Consent (if applicable): Parents/guardians are responsible for supervising minors’ use and ensuring compliance.
3. License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial entertainment purposes only.
4. Prohibited Conduct and Acceptable Use
You agree not to:
•  Use cheats, hacks, or unauthorized software to gain unfair advantages.
•  Reverse engineer, decompile, modify, or create derivative works of the Service.
•  Copy, distribute, sell, rent, or commercially exploit any part of the Service.
•  Harass, threaten, bully, or harm other users.
•  Upload or transmit viruses, malware, or harmful code.
•  Post or share content that is illegal, infringing, defamatory, obscene, or violates third-party rights.
•  Impersonate others or misrepresent your affiliation with us.
•  Interfere with the Service’s operation or servers.
•  Engage in any activity that violates applicable laws or these Terms.
We may monitor usage and take enforcement actions, including warnings, suspensions, bans, or legal action.
5. User-Generated Content (UGC)
If the Service allows you to create, upload, post, or share content (e.g., mods, levels, chat, screenshots, streams), you retain ownership of your UGC but grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, display, and create derivative works from it in connection with the Service and our business (including promotions and marketing).
You represent that your UGC does not infringe any rights and that you have all necessary permissions. We may remove or moderate UGC at our discretion without notice.
6. Intellectual Property
All game assets, software, graphics, trademarks, logos, and content in the Service are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You have no rights to them except as expressly licensed here.
7. Virtual Items, In-App Purchases, and Subscriptions
Virtual currency, items, skins, or other in-game assets (”Virtual Items”) have no real-world value and are licensed, not sold. We may modify, suspend, or remove Virtual Items at any time without compensation.
Purchases are final and non-refundable except where required by law. Subscriptions auto-renew until canceled. You are responsible for all charges on your account.
Refund policies (if any) are stated separately or in our support pages.
8. Payments and Billing
All payments are processed securely. You agree to provide accurate billing information and authorize charges. We are not responsible for third-party payment processors.
If you dispute a charge, contact us first before involving your bank/card issuer.
9. Disclaimers and No Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.
We do not guarantee that the Service will meet your expectations, be compatible with all devices, or remain available indefinitely. Use at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] and its affiliates, officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of data, profits, or goodwill) arising from your use of the Service, even if advised of the possibility.
Our total liability shall not exceed the amount you paid to us (if any) in the [12 months] preceding the claim.
These limitations apply even if a remedy fails of its essential purpose.
11. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
•  Your use of the Service.
•  Your violation of these Terms or applicable laws.
•  Your UGC or interactions with other users.
12. Termination
We may terminate or suspend your access to the Service at any time, with or without notice, for any reason (including violations). Upon termination, your license ends, and you must cease all use. Virtual Items and progress may be lost with no refund.
You may stop using the Service at any time, but these Terms survive termination for provisions that by nature should survive (e.g., IP, liability, governing law).
13. Privacy
Your privacy is important to us. Please review our [Privacy Policy] (linked here), which is incorporated into these Terms. It explains how we collect, use, and share your data.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Province of Ontario, Canada] (or your jurisdiction if required for consumers), without regard to conflict of laws principles.
Any disputes shall be resolved exclusively in the courts located in [City, e.g., Ottawa or Toronto], Ontario. You agree to submit to the personal jurisdiction of such courts.
(Alternative: Include a binding arbitration clause if desired, with details on how to opt out if applicable.)
15. Miscellaneous
•  Entire Agreement: These Terms (plus our Privacy Policy and any in-game rules) constitute the full agreement.
•  Severability: If any provision is invalid, the rest remain enforceable.
•  No Waiver: Our failure to enforce a right does not waive it.
 

Virtual reality consent form

16. Assumption of Risks, Release of Liability, Waiver of Claims and Indemnity Agreement

By agreeing to this document, you will waive certain legal rights, including the right to sue.

Definitions

CHATHUVR, its agents, owners, officers, affiliates, volunteers, participants, employees, and all other persons or entities acting in any capacity on their behalf (hereinafter collectively referred to as "CHATHUVR":

This Assumption of Risks, Release of Liability, Waiver of Claims and Indemnity Agreement (the "Terms & Conditions"), together with any documents referred to herein, governs the User's (described below) use of the virtual reality equipment with various virtual reality content and/or software (the "Services"), at CHATHUVR locations (the "Premises").

In consideration of CHATHUVR allowing the User to use the Services, the User agrees as follows:

By using the Services I confirm that I accept the terms of this Terms & Conditions and that I agree to abide by them. The words "I" and "me" in this Agreement refers to the User. Should I access the Services on the behalf of another legal entity, I hereby warrant that I have the authority, actual or implied, to bind that entity to the Agreement. In using the Services, I represent and warrant that I have the capacity to enter into a legal agreement in the province of Ontario. If I do not have the capacity to enter into a legal agreement in the province of Ontario, I may not use the Services unless a parent or legal guardian agrees and consents to this Agreement on my behalf. By permitting a person who lacks capacity to utilize the Services, the parent or legal guardian is hereby bound by this Terms & Conditions. If I do not agree to the terms of this Agreement I understand that I must promptly discontinue my access to and use of the Services. Any continued use of the Services will be considered as consent and acceptance of the terms of this Agreement the User or their parent or legal guardian.​

I acknowledge that my use of virtual reality equipment entails known and unanticipated risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity. The risks include, among other things: seizures, loss of awareness, eye strain, eye or muscle twitching, involuntary movements, altered, blurred, or double vision or other visual abnormalities, dizziness, disorientation, impaired balance, impaired hand-eye coordination, excessive sweating, increased salivation, nausea, light-headedness, discomfort or pain in the head or eyes, drowsiness, decreased ability to multi-task, fatigue, or any symptoms similar to motion sickness, all of which can persist and become more apparent hours after use and which may lead to an increased risk of injury when engaging in normal activities in the real world after leaving the Premises. CHATHUVR employees have difficult jobs to perform. They seek to create a safe environment but they are not infallible. They might be unaware of a participant's health or abilities. They may give incomplete warnings or instructions and the equipment being used might malfunction. I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in this activity is purely voluntary and I elect to participate in spite of the risks.

If I and/or my child/ward are injured, I acknowledge that I and/or my child/ward may require medical assistance, which I acknowledge will be at my own expense or the expense of my personal insurer(s). I hereby represent/affirm that I have adequate insurance to provide coverage for such medical expenses. I understand and agree that CHATHUVR will not pay for any cost or expenses incurred by me if I and/or my child/ward are injured.

Under no circumstances will CHATHUVR, its representatives, affiliates, suppliers, or other third parties with which CHATHUVR does business ("business partners"), be liable for any indirect, incidental, special, consequential or exemplary damages arising from or relating to the use of the services. This includes, but is not limited to, any loss of profit, earnings, anticipated earnings, interruption or loss of business, or any consequential losses, problems, or fault howsoever arising out of the use of the services. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless CHATHUVR and to waive any and all claims, demands, or causes of action, that I have or may have in the future against CHATHUVR, and to release CHATHUVR from any and all liability for any loss, damage, expense or injury including death that I may suffer or that my family, heirs, assigns, personal representatives and estate may suffer as a result of my attendance at the premises and my use of the services due to any cause whatsoever, including negligence, breach of contract, or breach of any statutory or other duty of care, including any duty of care owed under the Occupiers' Liability Act, R.S.PO. 1990, C. O. 2 on the part of CHATHUVR and further including the failure on the part of CHATHUVR to safeguard or protect me from the risks, dangers and hazards of the virtual reality equipment and various virtual reality content and/or software (hereinafter referred to as "claims") without limiting the foregoing, the limit on CHATHUVR's (including its business partners) total cumulative liability to the user or any person for any claims arising from or relating to the services will be limited to a maximum of $100.00 Canadian dollars.

I agree to hold harmless and indemnify CHATHUVR from any and all liability for any property damage or personal injury to any third party resulting from my use of virtual reality equipment. I also agree to indemnify and fully compensate CHATHUVR for any property damage I cause to CHATHUVR property, including but not limited to virtual reality equipment, resulting from my use of virtual reality equipment. Furthermore, should CHATHUVR or anyone acting on its behalf be required to incur legal fees and costs to enforce this agreement, I agree to indemnify and hold CHATHUVR harmless from all such fees and costs.

This Terms & Conditions serves as the complete and exclusive agreement between me and CHATHUVR. This Agreement supersedes and replaces any and all previous discussions, negotiations, understandings and agreements, written or oral, regarding any or all of the subject matter herein. No term of this Agreement will be deemed waived by reason of any previous failure to enforce it. No term of this Agreement may be waived except in writing, signed by the party waiving enforcement. I agree that if any portion of this Agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect. If there are any disputes regarding this agreement, I on behalf of myself and/or my child/ward hereby waive any right I and/or my child/ward may have to a trial and agree that such dispute shall be brought within one (1) year of the date of this Agreement and will be determined by binding arbitration before one arbitrator to be administered pursuant to the Arbitration Act (Ontario). I further agree that the arbitration will take place solely in the Province of Ontario and that the substantive law of Ontario shall apply. If, despite the representations made in this agreement, I or anyone on behalf of myself and/or my child/ward file or otherwise initiate a lawsuit against CHATHUVR, in addition to my agreement to defend and indemnify CHATHUVR, I agree: (i) that any litigation involving the parties to this agreement shall be brought solely within the Province of Ontario and shall be governed by the laws of Ontario, and (ii) to pay CHATHUVR within 60 days of initiating or filing a lawsuit against CHATHUVR liquidated damages in the amount of $5000 plus 12% interest per annum if payment is not made on time. CHATHUVR may assign this Agreement, in whole or in part, without notice to me at any time.

Your rights under these Terms of Use are in no way transferrable, in whole or in part, without our prior written consent.

By using the Service, you acknowledge that you have read, understood, and agree to these Terms.
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